Frequently Asked Questions (FAQs)

ProTech Health Sciences delivers turnkey OEM/ODM contract manufacturing solutions across four key health and beauty verticals:

• Health & Dietary Supplements: Hard capsules, tablets, chewables, softgels, liquid shots, functional powders (sachets and tubs), and pectin gummies.
• Skincare Products: Active serums, brightening creams, botanical facial cleansers, anti-aging lotions, and UV protection sunscreens.
• Personal Care & Hygiene: Sulfate-free hair shampoos, scalp treatments, body washes, oral hygiene formulas, and intimate care products.
• Pet Nutrition Supplements: Vet-formulated pet soft chews, nutritional powders, and joint/coat health capsules for dogs and cats.

Our manufacturing operations strictly comply with global food and drug safety protocols. Our facilities hold international accreditations including:

• cGMP Certified: Current Good Manufacturing Practice for pharmaceutical and nutraceutical production.
• ISO 22000 & ISO 9001:2015: International certification for quality management and food safety systems.
• HACCP Certified: Hazard Analysis Critical Control Point verification for consumer consumable safety.
• JAKIM Halal Approved: Fully compliant with Islamic dietary and hygiene standards for Muslim-majority export markets.
• FDA Registered Facility: Eligible for international shipping and trade clearance across the Americas and Europe.

Quality assurance is embedded at every manufacturing milestone. Raw ingredients are sourced exclusively from audited global suppliers with verified documentation. Every inbound lot undergoes identity, heavy metal, microbial, and potency testing in our Quality Control (QC) laboratory before production. Each finished production batch comes with a complete Certificate of Analysis (COA).

We provide flexible MOQs designed to help growing brand owners scale seamlessly without excess inventory risks:

• Encapsulated & Tablet Supplements: Starting from 3,000 to 5,000 bottles per SKU.
• Powder Sachets & Functional Drinks: 10,000 to 20,000 sachets.
• Pectin & Gelatin Gummies: 5,000 bottles (or bulk equivalent).
• Skincare & Personal Care Liquids: 1,000 to 3,000 units depending on container specifications.

We provide both options. Clients can choose from our catalog of over 500 pre-formulated, clinically verified formulations for fast market entry. Alternatively, our in-house team of R&D scientists, pharmaceutical chemists, and nutrition experts can engineer bespoke formulations customized to your brand's unique functional claims, flavor profile, and ingredient preferences.

Standard benchmark sampling for existing formulas takes between 5 to 7 business days. For complex, multi-active custom formulations, R&D sample development and sensory refinement typically take 10 to 14 days. We dispatch samples internationally via express courier to ensure quick feedback and iteration.

Yes. Our specialized regulatory compliance team supports clients worldwide with complete documentation required for import customs and local health ministry registrations. We provide:

• Free Sale Certificates (FSC) and GMP Certificates
• Comprehensive Product Technical Dossiers & Ingredients Specifications
• Halal Certification documents issued by JAKIM recognized bodies
• Stability and Shelf-Life Testing Reports
• Heavy Metal, Pesticide, and Microbe-free Laboratory Test Data

We offer full primary and secondary packaging customization. Options include HDPE/PET supplement bottles, glass dropper bottles, aluminum tubes, blister packs, foil sachets, display unit cartons, and eco-friendly recyclable packaging. Our graphics team also offers complete label art layout compliance according to FDA/EFSA labeling guidelines.

Once formula and packaging artwork receive final sign-off, mass commercial manufacturing is completed within 30 to 45 days. We work with leading international freight carriers to support FOB, CIF, CFR, and DAP shipping terms via sea, air, or land freight.